Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great  Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce  and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development.  Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Performs a variety of technical and analytical functions related to trade financing and servicing. Responsibilities include researching, analyzing, and resolving trade documents that require specialized, sensitive, and/or exception handling; evaluating acceptances, issuances, amendments, and negotiations for import/export, standby and government letters of credit and bankers acceptances; reviewing, analyzing and negotiating letters of credit documents; issuing commercial and stand-by letters of credit, amendments, transfers and requests to pay; approving payments, collections and reimbursements. Works under established operating procedures and precedents. Requires a full working knowledge of trade finance operations and documentation.

Line of Business Description: The role is part of the Global Credit Operations. Responsible for the fulfillment, servicing and protection of credit offerings for business banking, Global Wealth & Investment Management (GWIM), commercial and corporate clients as well as leasing and trade products. The position will work under established operating procedures and precedents.

Responsibilities:

• Processes transactions related to various Trade Finance products and performs support and servicing functions, such as problem resolution and exception handling for clients and business partners

• Communicates complex data and information clearly and effectively to clients and business partners

• Performs a variety of technical and analytical functions related to trade financing and servicing including researching, analyzing, auditing, tracing, and resolving Trade Finance documents that require specialized, sensitive, or exception handling

• Manages risk by ensuring transactions are handled efficiently and proactively, identifying and escalating potential risks

• Develops capabilities and competencies through self-study or participation in trainings on system enhancements

• Evaluates issuances, amendments, and negotiations for export letter of credit payment requests

• Provides client servicing for both Export Letter of Credit clients

• Provides client servicing and operational support for extended processing teams/sites

• Prepares and reconciling daily and monthly reports; accurate capturing of production volumes.

• Works under established operating procedures and precedents.

Minimum Qualifications:

• Minimum 1 year of financial services/ financial products experience

• Demonstrated excellent communication both written and oral

• Must have prior/current Client servicing experiencing

• Proficient with Microsoft Suite; Word, Excel , and PowerPoint

• Ability to work in a team environment as well as independently with little supervision

• Proficient active listening skills

Desired Skills and Experience

• Trade finance experience

• Experience with letters of credit and familiarity with UCP 600

• Knowledge of trade finance operations and documentation highly desired.

Skills:

• Attention to Detail

• Customer and Client Focus

• Adaptability

• Collaboration

• Prioritization

• Recording/Organizing Information

• Analytical Thinking

• Oral Communications

• Problem Solving

• Research

Shift:

Hours Per Week: 

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